Enjoy Health and Fitness Terms & Conditions
You must be at least 18 years of age to be a member of Enjoy Health and Fitness.
This is a weekly direct debit membership.
Membership fees are paid in advance weekly.
Failed payments incur a $5.00 administration fee, as well as a $14.80 failed payment fee outlined below under the Ezidebit Service Agreement. It is your responsibility to have sufficient funds in your account to avoid the dishonour fee.
BEST LIFE – 12 MONTH: This is a 12 month contract membership. Minimum term for this membership is 12 months.
NEW LIFE – 6 MONTH: This is a 6 month contract membership. Minimum term for this membership is 6 months.
NEW ME – 3 MONTH: This is a 3 month contract membership. Minimum term for this membership is 3 months.
ENJOY LIFE – NO CONTRACT: This is a no contract membership. There is no minimum term for this contract other than the 4 weeks cancellation notice required outlined under the cancellations section of this form.
To apply for a suspension, you must submit a Enjoy Health and Fitness suspension application form.
You can suspend your membership for up to 6 weeks in total each calendar year. We require at least 2 weeks notice before the suspension commencement date.
A one off $10.00 administration fee will be direct debited from your account for each suspension.
Minimum suspension period is 2 weeks.
Suspensions cannot be backdated.
Members cannot use the facilities while they are on suspension.
Your membership cannot be suspended if you have outstanding fees.
Failure to meet conditions above will result in your suspension application being rejected.
Exceptions apply to injuries (a doctor’s certificate must be provided).
All direct debit memberships are on an ongoing basis after the initial membership contract term has concluded, direct debits will continue until notice to cancel is given.
To cancel your membership, you must submit a Enjoy Health and Fitness cancellation application form.
We require at least 4 weeks notice to cancel your membership, this applies to all memberships. If you are on a contract membership, the minimum contract term has to be met before you can cancel your membership. If you wish to cancel your membership before the minimum contract term ends, you will need to make full payment of outstanding monies as well as payment of 50% of your remaining contract term.
You can continue to attend our classes while you’re on your 4 weeks’ notice cancellation period, up until the expiry date of your membership.
A one off $10.00 administration fee will be direct debited from your account.
Outstanding fees must be paid in advance prior to cancelling your membership.
PLEASE NOTE: You cannot apply to suspend your membership in the four weeks leading up to a cancellation.
You may cancel your membership if you can no longer train for medical reasons by providing us with written notice and producing supporting documentation.
REJOINING ENJOY HEALTH AND FITNESS
Putting your membership on hold ensures that you keep your current membership rate when you decide to re-join Enjoy Health and Fitness. You can put your membership on hold for up to 3 months. A one off $99 holding will be charged from your nominated account. To put your membership on hold, please send us an email with your request or come and speak to us.
If you wish to rejoin Enjoy Health and Fitness and have not put your membership on hold prior to cancelling your membership, you will need to choose a new membership plan and pay any required joining fees as your current membership plan and rate will be voided once you cancel your membership.
Please note that all fees are not refundable.